Metropolis Healthcare has rolled out the innovative UltraTouch Push Button Blood Collection Set (PBBCS) across its extensive service network, aiming to redefine patient comfort and safety during blood sample collection.
Designed for Comfort
The UltraTouch PBBCS features a thinner needle, designed to minimize insertion pain and provide a more comfortable experience, especially for first-time patients, children, and the elderly. This device is intended to streamline blood collection, making it quicker, safer, and less stressful for patients across all age groups.
Commitment to Quality and Innovation
Surendran Chemmenkotil, CEO of Metropolis Healthcare, emphasized the organization’s focus on innovation and patient care:
“At Metropolis, we are committed to maintaining the highest standards of quality and innovation in our diagnostic services. The UltraTouch PBBCS represents a significant advancement in patient comfort and safety while ensuring the accuracy of our results. By leveraging this cutting-edge technology, we are addressing gaps in diagnostics to enhance the overall patient experience.”
Clinical Validation
A study published in the Journal of Evolution of Medical and Dental Sciences (JEMDS) evaluated the UltraTouch PBBCS at Metropolis Healthcare’s Global Reference Laboratory in Mumbai. Key findings included:
Over 90% of participants reported minimal discomfort during the procedure.
No signs of hemolysis were observed, maintaining the reliability of the blood samples.
Consistent results for critical laboratory parameters such as potassium, iron, and hemoglobin levels.
The study confirmed that this device not only reduces pain but also ensures sample accuracy, offering a superior diagnostic experience.
Focus on Patient-Centric Care
Kannan Alangadan, COO of Metropolis Healthcare, underscored the importance of patient comfort:
“Our focus is on elevating the patient experience through innovative technology and compassionate care. With a leading Net Promoter Score of 87, we continually prioritize patient satisfaction in every interaction.”
Elevating the Diagnostic Experience
Metropolis Healthcare’s dedicated team of phlebotomists and technicians ensures seamless service delivery, reflecting the company’s mission to combine innovative technology with compassionate care.
This move positions Metropolis Healthcare as a pioneer in enhancing diagnostic procedures, reaffirming its dedication to patient-centric healthcare solutions.
